Elder Abuse and Neglect

ACCORD Corporation Domestic Violence Hotline: 800-593-5322
24 hours a day

Does a family member, significant other, or caretaker...

  • Call you names?
  • Threaten to hurt you or put you in a nursing home?
  • Threaten to abandon you?
  • Push, shove, hit, choke, restrain, or otherwise harm you?
  • Coerce you into changing your will or other financial documents?
  • Try to make you think you are losing your mind?
  • Deny you access to medical care?
  • Isolate you from family, friends, or regular activities?
  • Abuse or threaten your pets?


What is Elder Abuse?

  • Neglect: Caretaker fails to provide medical care, takes walker, glasses, dentures
  • Financial Exploitation: Money spent without permission
  • Psychological Abuse: Abuser makes threats, abuses pets, destroys belongings of the elderly
  • Sexual Abuse: Perpetrator forces sex, unwanted and degrading sexual talk
  • Physical Abuse: Victims are slapped, hit, punched, choked, shoved, burned, and have bones broken.

Common Signs of Elder Abuse, Neglect and Exploitation

  • Bruises, cuts and other physical injuries
  • Not well groomed or bathed
  • Isolation
  • Malnourishment
  • Sever anxiety, fearfulness, depression
  • Personal belongings such as art, silverware, or jewelry are missing
  • Property or savings are mismanaged
  • Unpaid bills
  • Caretakers or family members have problems with substance abuse, alcoholism or mental illness

How to get help

CALL 911 In an emergency or when an elderly person is in immediate danger

CALL 585-268-9319 or 585-268-9189 after 4 PM - Adult Protective Services when an elderly person:

  • Is not able to care for themselves
  • Is not receiving adequate care from friends or relatives
  • Suffers physical abuse or financial exploitation


CALL 800-593-5322 24 hours a day - ACCORD Corporation's Domestic Violence Hotline when an elderly person needs:

  • Shelter from an abusive family and has nowhere to go
  • Help with safety planning
  • An Order of Protection


CALL 585-268-9390 or Toll Free 866-268-9390 - The Allegany County Office for the Aging or CALL 585-268-9250 - The Allegany County Department of Health when an elderly person needs:

  • Information
  • Help at home
  • Caregiver services


CALL 585-593-5706 24 hours a day - The Crisis Hotline when an elderly person:

  • Has a mental health emergency
  • Needs a referral for counseling or for a meeting with a psychiatrist


To speak with a program representative or to set up an appointment, please contact:

Belfast ACCESS Center
Edna Elling, Services Navigator
44 Main Street
(585) 365-2157
TDD (800) 877-8339
Email the Belfast ACCESS Center

Belmont ACCESS Center
Sylvia McComb, Services Navigator
84 Schuyler St
(585) 268-7605
TDD (800) 877-8339
Email the Belmont ACCESS Center

Bolivar ACCESS Center
Theresa Carl, Services Navigator
71 Boss Street
(585) 928-1471
TDD (800) 877-8339
Email the Bolivar ACCESS Center

Wellsville ACCESS Center
Theresa Roeske, Services Navigator
289 North Main St
(585) 593-6106
TDD (800) 877-8339
Email the Wellsville ACCESS Center